FREQUENTLY ASKED QUESTIONS
Company Information & Location
Yes, we have operated under the name of ATV & Jeep Adventures for 28 years. In conjunction with other business updates we decided to change our name to better reflect the core of what we do.
Our company, ATV Offroad Adventures, was started by Jim and Laurie Clay over 29 years ago, and we were the first adventure tour company of this kind to operate in Southern Utah and still the #1 ATV tour company in Southern Utah. After Jim’s passing, the company was sold to our current owners, who are from Northern Utah, and they are very familiar with the rental and tour business.
Our company is fully staffed from the general manager to the shop person, with people who have lived and worked within our local community for years. We have grown leaps and bounds in the last year and have had a banner year to date giving adventures and making memories for our guests. We don’t just give a tour, we provide adventure tours.
Where we are located and where our tours start are two different places. Please don’t google our business address. Instead, follow the instructions we will send you upon booking.
Our ATV & UTV Day tours start at a location near Sand Hollow State Park, however, don't go into the park. We launch our tours out of the Sand Hollow Water Tank parking lot which is at the south end of Sand Hollow road. You will receive specific meeting directions in your confirmation.
Our 3 and 4 Day Grand Canyon Adventures start at our business location.
We are 31 miles away from Zion National Park and it takes you about 45 minutes to get to us from Zion.
We are 133 miles from Las Vegas and travel time is around two hours. Also, Las Vegas time is 1 hour behind us so if you are coming from Las Vegas then you'll need to plan for loosing 1 hour.
No, Zion National Park does not allow any tour companies to operate in the park. Our tours take place about 30 miles away from the entrance of the park. But on your ATV/UTV tour, you experience the Red Rock and sand this area is so popular for.
Booking, Payment, & Policies
You must be 21 years old to book a tour.
No, we offer a payment program but do ask for a deposit upon booking.
When you book a tour with us, we agree to hold your reservation and equipment for you on the requested date and time, however, if a cancellation is necessary we will fully refund the reservation if the cancellation is made 10 days prior to the tour. During the busy time of the season, we typically book out two to three weeks in advance, as reservations fill up we must turn clients away.
If you cancel a tour up to 72 hours prior to the tour, we will give you a credit for your tour to be used within 18 months. The closer we get to the tour date the more likely it is that we have already turned other clients away.
Cancellations less than 72 hours from the tour or failure to show up results in no refund of money. Within 72 hours of a tour we have lined up equipment and personnel to fulfill your reservation.
If you need to cancel your activity with us, just give us a call and we are always happy to work with you.
If you need to make changes to your reservation we are happy to help, just give us a call, and we will accommodate your requests in every way we can.
Yes, once you book a tour we will email you the waiver. It will be in electronic form and you will be able to send it to the other participants of your tour.
If you are not able to receive it electronically we can bring paper copies to have you sign at the beginning of the tour.
Adventure Details
We have several different options for tour length. First, is our short teaser tour that is 3 hours long, this is ideal for people short on time. Next, we have our well rounded and very popular half day adventure and Half Day Sunset Tour that are 4 hours in length.
For those who can’t get enough, we have our full-day tour that is typically 5 – 5 1/2 hours.
Last of all, we have our new Backcountry Adventure Tour that is 4 1/2 – 5 hours. We also have our 3-day Grand Canyon Adventure and 4-day Grand Canyon Adventure.
We offer ATV & UTV Adventures. These Adventures are fully guided with a certified guide where we provide everything you need to have a great time, you just show up and we take care of the rest. We provide the machine, guide, safety gear, snacks and water bottles. We don't charge for extra items like gas, it's all included. Our Adventures range from 3 hours up to multiple days.
See our machines here.
See our adventures here.
We typically have ATV tours depart in the morning and then again in the late afternoon for the sunset tours. Furthermore, tour departure times vary depending on the time of year and the adventure you select.
Also, we have tours that leave earlier and go out later in the summer and the reverse for winter. We do the best to find a departure time that suits your needs. Remember, we can customize a tour to fit your schedule!
For the ATV & UTV daily adventures we have the pleasure of being able to stage our adventure tours a very short distance from Sand Hollow State Park at the Water Tank parking lot. The exact address is sent to you in your confirmation. With ATV Offroad Adventures when you get on your ATV or UTV you’re on the dirt ready to play.
For our 2 or 3 Day Grand Canyon Experiences, we start at our physical location located at 5584 W 860 S #2, Hurricane, UT 84737.
Yes, we operate year-round. The winter months in St. George are very mild and often provide the best weather to ride in.
Not on our day tours, however, on every tour, we provide ice cold bottled water and a variety of snacks.
All meals are provided on our 3 & 4 Day Grand Canyon Adventures.
Whichever length of tour you take, we make stops along the way for the kids to get out and explore a little bit. Our guides go to great lengths to make sure the tour is catered to your situation.
No, we work with every skill level. Many of our customers have never ridden an ATV before. We will walk you through the operation of the ATV then take you out on a flat area for a training session.
We ask all our guest to arrive 15 minutes prior to the stated start time. This gives us a chance to get you equipped with the proper equipment and go over the operation and safety rules.
By showing up 15 minutes prior to your start time we will make sure you spend your tour time doing what you’ve paid for, having a great time!
Yes, we do allow clients to bring their own equipment but this must be coordinated with our receptionist.
Safety
To ride in a UTV a child must be at least two years of age or older. Also, if your child typically uses a car seat in your car, then you will need to bring it along with you to put in the UTV for your tour. Your child must be property restrained in the car seat when the machine is running.
For an ATV, we don’t allow passengers to ride on our ATVs. However, we do have a couple specially designed ATVs which are referred to as a ATV 2-UP. The 2-UP refers to the fact that it is uniquely built for two adults to ride on. Children or adults can ride as a passenger on the ATV 2-UP machines but child passengers must be at least 10 years old to ride.
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- To be the driver of an ATV, 2-UP ATV or UTV you must be 18 years old, no exceptions.
- To be a passenger in a UTV you must be at least two years old. If your child requires a car seat, then please bring it so we can use it in the UTV.
- To be a Passenger on a 2-UP you must be at least 10 years old.
No. Since it can be a bumpy ride at times we do not want to risk the safety and well-being of any pregnant woman or her child.
We require all our guides to be fully trained in CPR, first aid, and to carry first aid kits. Each guide carries a cell phone with them at all times.
Our tours are always within cell phone range where a guide could call for help if they feel they cannot render adequate first aid.
Safety is our first concern and we do highly suggest each person wear a helmet. Anyone under 18 years old in a UTV is required to wear a helmet. Anyone of any age on an ATV is required to wear a helmet.
We do not have a weight limit requirement, we can typically accommodate any weight within reason.
What to Bring
Yes. For safety reasons you are required to wear closed-toed protective footwear, such as sneakers or boots.
We strongly recommend pants or longer shorts, the seats get hot in the summer heat.
Consequently, we do not allow flip flops or sandals to be worn on any of our tours.
No. You are welcome to bring your own water bottle but our guides will be equipped with a cooler full of ice cold water and snacks for everyone.
- Yes, there’s a restroom before departure and multiple restrooms during each tour.
- Even while on tour, our guides are prepared for all situations, so just let them know you need to use the restroom and they will advise you on what to do.
Items can be stowed in your car and anything you’d like to take out on tour with you like a jacket or camera will be able to be placed in one of the storage containers on the ATV or UTV.
Weather & Conditions
Regardless of the weather, please arrive 15 minutes before your scheduled tour time at the staging location in Sand Hollow State Park. This allows you and your guide to discuss the current weather and determine whether it’s a good time to ride.
Rainstorms in our area are usually brief, and our guides do carry rain gear - plus, riding in the rain can be a lot of fun! Safety always comes first, though. If conditions aren’t suitable, your guide may recommend adjusting your reservation.
Additional Questions
Our guides work very hard to make sure everyone is safe and has an exceptional time. We do not require a gratuity but your guide will always appreciate the thoughtfulness of a guest expressing their appreciation for the hard work they do.
Tip income goes a long way toward making guiding a viable career option.
Yes, feel free to ask our reservationist or your guide and they will be happy to give recommendations.
No, as much as we love animals it is not safe to have them out on tour with us. There are a few animal boarding companies (be sure you have record of your animals shots) in the area so be sure to make arrangements before you head out for your tour.
We strongly discourage leaving animals in the car during your tour, Southern Utah gets very hot and is not conducive for animals being left in your car.