Privacy Policy

At ATV Offroad Adventures, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal details when you visit our website or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you book an adventure, sign up for updates, or contact us. This information may include:

  • Name

  • Email address

  • Phone number

  • Billing and payment details

2. Mobile & SMS Messaging Terms (A2P Compliance)

  • Collection of Phone Numbers: We collect phone numbers when you fill out a contact/booking form or opt-in to receive mobile updates regarding your reservation or inquiries.

  • Use of SMS Information: We use your phone number to send transactional messages, booking confirmations, safety reminders, and customer service updates.

  • No Mobile Data Sharing: No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  • Opt-Out: You can opt out of receiving text messages at any time by replying STOP to any text message you receive from us.

  • Help: For assistance, reply HELP to any text message or contact our customer support.

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your tour reservations.

  • Provide customer support and answer questions.

  • Send relevant updates, updates on weather conditions, or booking changes.

  • Improve our website and service offerings.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share necessary information only with trusted third-party service providers who assist us in operating our business (e.g., payment processing, website hosting), provided they agree to keep this information confidential and secure.

5. Data Security

We implement reasonable physical, technical, and administrative measures to safeguard your personal data against unauthorized access, loss, or alteration.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.